Waiting List

If we do not have availability for the dates you wish, or if we cannot meet your entire reservation requirement, please let us know if you wish to be placed on our waiting list and we will call you or email you if we have any cancellations.


Advanced Reservation

You may pre-book with us up to one year prior to your date of arrival. We require Visa or Master Card to hold your reservation. 1 to 2 Nights Stays will require a 1 Night Accommodation Fee as Deposit, 3 Nights or More will require 50% of the total Accommodation Fee as the Deposit. You may use a different credit card upon check in than the one you used to reserve your accommodation. Or, you may pay with cash. If you credit card expires before you date of check in, we require that you call or email us with the new credit card information.


Discounts

We offer a discount (10%) for , Military (Active or Retired), Senior (> 65), Alaska Residents, and Teachers. The discount will be applied to the bill when we settle up at check-out.


Check In/Out

Check in is 4:00 pm. If we can let you check in earlier, we are happy to do so. Please call ahead. If you arrive after 8:00 pm, you may find a note for you directing you to your room. We always prefer to greet our guests and introduce you to your room, but we understand that airline schedules and missed flights may get you into Fairbanks late. Be sure you print off our directions. Check out is 11:00 am. If you need a late check out please ask us. We will do our best to meet your needs. Our check out is really easy. Just leave the key in the room door, hand it to us, or leave it in on the dining room table. We regret we must charge you for non-returned keys. Forgotten Items left at our B&B can be shipped to you per your request for the cost of shipping plus a $5.00 handling fee which will be charged to credit card. Clothing items not claimed will be kept in our “lost property” box for 6 months then they will be donated to the local thrift shop.


Cancellations

A cancellation is any reservation cancelled or changed. Please be sure of your dates before booking with us. The dates you reserve are held back from others. We are small and cancellations and changes are not easy for us to absorb. Unlike hotels, we do not overbook. We require 30 days cancellation notice. If you cancel giving us a 30 day notice or more, we will return your reservation minus a 3.5% credit card fee. Even the most well planned trip can have emergencies. We encourage our guests to obtain travel insurance. If you do not show up to check into your accommodation and you have not given us notice of cancellation, this is considered a no-show and you will be charged for the accommodation. Early departure is not refundable.


Extra Person

An extra person charge will be applied per person to guest rooms which have more than 2 people.


Breakfast

Breakfast is served in the dining room at normally 8:00 a.m. (The time is negotiable with the guests.)

Please let us know in advance if you have any dietary resections.

Our typical breakfast is something savory, something sweet, fresh fruit, juice, plus tea or coffee.


House Procedures

Smoking, Candles, & Incense: There is no smoking, candles, or incense indoors or outdoors due to fire risk and smoke damage. Failure to honor this no smoking policy may result a professional cleaning fee.

Damages: Any damage done (other than normal wear) will be the responsibility of the guest (e.g. wet towels on furniture/bedding, nail polish spillage, red wine stains or any black, brown colored stains).

Pets: For the comfort of other guests we have a NO PETS POLICY.

Housekeeping: The rooms are cleaned daily around noon but we will not make beds for you. Dry towels supplied daily. Bed linens are changed every 3th day, unless required sooner.

Parking: Each guest room comes with one parking space. If you have a visitor, please ask them to park behind your car as a courtesy to other guests. In winter each designated space has a plug in for your vehicle.

Laundry and kitchen facilities: Our kitchen facilities are not available for guests to prepare their own meals. However, microwave can be used for reheat your food. Our laundry is $10/load.


Golden Heart City

What then is frontier?
That forgotten country where men and women
live with and by and for the land,
in self-reliant communities of mutual aid,
in a spirit of independence, magnanimity, and trust.

Edward Abbey